Featured Articles

Over the years I’ve written articles for The Atlantic, The New York Times, Salon.com, and the ACM, among others. Here are a few selected clips.

Moving Fast, Thinking Slow
Medium
01/22/2020
In an increasingly metrics-driven business climate, UX practitioners face escalating pressures to deliver small-scale results. Is there a better way?

Publications

Other articles

Censoring Sensors
Communications of the ACM
11/01/2017
Amid growing outcry over controversial online videos, tech firms grapple with how best to police online advertising.
Posture and mindset
Medium
11/15/2016
Contemporary UX rhetoric is awash in talk of Lean and Agile methods, heroic tales of teams “failing fast,” and Fast Company-style paeans to designers as disruptors of hidebound industries. It is, for the most part, a rhetoric of doing. But what value might we find in not doing?
How Etsy Gets Made
Medium
10/18/2016
Etsy has a big mission: to reimagine commerce in ways that build a more fulfilling and lasting world. That mission is accomplished in small steps; each change we make to the website or apps helps us build toward that goal. But how do we know if we’re building in the right direction?
Transitioning
Medium
10/02/2016
Thoughts on going back to school at CMU’s new low-residency doctoral program in transition design.
Monster Trucks and Hair in a Can (by Bill Geist)
Library Journal
Like No Other Store (by Marvin Traub)
Library Journal
The Saga of Saga (by William Scandling)
Library Journal
The Economics of Art and Culture (by James Heilbrun)
Library Journal
How Credit Money Shapes the Economy (by Robert Guttman)
Library Journal
Comeback (by Paul Ingrassia)
Library Journal